Dear customer,
ITAS is a part of ČIKOM ICT group, which consists of ČIKOM IT engineering, ComNet and ITAS. With the synergy of resources, knowledge and experience we are able to offer you some complete, complex and highly integrated solutions based on ICT (IT and telecommunication technologies), and we only have one goal we are trying to achieve - a happy and sattisfied client.
We are able to offer many professional services in IT and telecommunication industry, as many models of computer and software maintenance.
We can offer many different modes of business cooperation in order to make sure your informational systems, computer systems and computers work well and efficent.
Professional services we offer:
Consulting
Thanks to our experience, education and our innovative spirit we can offer:
- ICT complete solutions design
- professional analysis
- specialized recommandations
Synergy
We can offer consulting in situations where versatility of hardware can lead to confusions and complications. We can help you build compact and high-quality IT solutions.
Ekspertise of existing systems
We offer the service of status and potentials analysis of an existing system, including hardware, software and human resources; performance analysis of the entire system, bottleneck detection and solution providing for overcoming the existing problems.
User required software development
We offer all kinds of services in design, development and implementation of software solutions, according to specific user requests.
OS software support
We offer:
- installation
- configuring
- administration
- maintenance
of modern OS for:
- SUN
- IBM
- Fujitsu-Siemens
- HP
internet services configuring and maintenance for:
- e-mail servers
- web servers
- dail-up servers
based on modern hardware and following OS:
- Solaris
- Linux
- Windows
providing the complete solutions for automated backup systems.
IT systems protection
This service we offer includes implementation of software and harware protection from authorized access to unsecured computer systems as:
- implementation and activation of firewall
- centralized installation and administration of corporate antivirus systems
- implementation of VPN server
- implementation of IDS server
- installation and setup of antispam and antispyware software
- smart cards implementation
Help desk
We offer an option of phone provided IT support service. This service is a part of Maintenance contract.
Computer maintenance services
We offer a complete set of computer maintenance services. Our service center is one of the best in a region. We have a huge stock of spare parts and we are always ready to solve any user's PC problem that might occur in a shortest possible time.
Meintenance services center performs all actions covering the entire life cycle of a PC:
- preparations required for the installation
- installation
- regular maintenance
- “per call” maintenance
- hardware and software upgrade
- decomposing of hardware
Computer maintenance services are performed at CIKOM's specialized workrooms or at user's place, if requested.
PC upgrade
We offer the possibility of user's hardware upgrade.
Bying our products, user can have:
- products delivery
- complete installation and setup
- configuring hardware and software that suit specific user's needs
Models of maintenance
Maintenance per request:
5 days a week x 8 hours
5 days a week x 16 hours (two shifts)
7 days a week x 24 hours (continuous attendance)
PREPAID monthly maintenance:
Purchase of a certain number of services - includes constant work on finding out the right solution for the current problem with one PC, including hardware and software.